Overall Experience Reviews For Sport Clips Haircuts of Anderson

I checked in online at 11:05 am immediately after the website began taking appointments. I left me poolside in the middle of the afternoon and asked guests to wait until after my son’s appointment to arrive. When we arrived at the salon my son was told he wasn’t on the list, even though I still had the website up on my phone and it clearly had his name down for the time slot and location we arrived. The receptionist refused to wait on him stating she had no idea why we weren’t on her list. This was a huge waste of my time on a holiday weekend, and this establishment will never have the opportunity to do this to my child again. Poor customer service. Rude sarcastic receptionist was allowing other people in the door while our appointment time was completely ignored.

Reply from Sport Clips Haircuts of Anderson :
Hey Heather, thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Zero stars, not even one. Last visit and it was the most awful one. Made me wait for more than 1 hr and still has to leave after not seeing any signs I will be attended. Moving to FL anyways, so you just lost a for years customer.

Reply from Sport Clips Haircuts of Anderson :
Thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.

Logged in. Time said 28 min wait. Sat there for over an hour for the time to say 26 min wait. Left without a haircut.This is my second time coming back after my first experience, the employers would take their sweet time NOT cutting hair. Not sure how there system works, but its ran like high school folks. Not cool. Wont be back!

Reply from Sport Clips Haircuts of Anderson :
Thank you for taking the time to let us know about your visit with us. We do our best to give every client who walks through our door a great experience and we're sorry to hear yours was not. Again, thank you for your feedback, it will be immensely helpful.